Big News! 📣 Parallel Health Is Now In-Network with Aetna in California
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Big News! 📣 Parallel Health Is Now In-Network with Aetna in California

by Parallel Health Team

If you've been curious about Microbiome Dermatology™ but wondered whether your insurance might help cover the cost, we have exciting news: Parallel Health is now in-network with Aetna in California.

This means if you're an Aetna member in California, you can now access our MD-03 Protocol™ at a lower monthly cost through your insurance benefits.

What This Means for You

We started Parallel Health because we saw a massive gap in how healthcare approaches skin conditions. Here's a fact that still surprises most people: 99% of the DNA in and on your body is microbial. That's right—you're more microbe than human, at least by genetic material.

Yet, when you've visited doctors in the past or gone to the hospital, how often has anyone considered your gut, skin, oral, or any other microbiome? Almost never.

We're changing that, starting with your skin. And now, we're making it more affordable.

Being in-network with Aetna means that members in California can use their insurance benefits toward our MD-03 Protocol™, reducing the monthly cost of personalized, microbiome-based skin health. No more choosing between cutting-edge science and your budget.

What Is the MD-03 Protocol™?

Our MD-03 Protocol™ is a comprehensive approach to skin health that goes beyond treating symptoms. It's designed to understand why your skin behaves the way it does by looking at the microbial ecosystem living on it.

Your skin microbiome is as unique as your fingerprint. The bacteria, fungi, and other microorganisms on your skin influence everything from breakouts to inflammation to how your skin ages. When this ecosystem is out of balance, skin problems often follow.

The MD-03 Protocol™ helps identify these imbalances and provides personalized solutions—including precision therapeutics like targeted phage therapy—to restore balance and improve your skin from the inside out.

We're Expanding Access Even Further

In addition to our Aetna partnership, we're launching pilot programs with board-certified dermatologists at select clinics across the country. Our goal is to bring Microbiome Dermatology™ to more patients, in more places, through providers they already trust.

Whether you're dealing with persistent acne that won't respond to traditional treatments, rosacea flare-ups you can't seem to control, or other frustrating skin concerns, we want to make sure you have access to a smarter, more personalized approach.

Our Mission: Personalized Health for All

We believe everyone deserves healthcare that sees the whole picture—including the 99% of your DNA that most doctors ignore.

"Our goal is to deliver predictive, precision, personalized health for all. Being in-network with Aetna in California is a major milestone in making that vision a reality," says Natalise Kalea Robinson, our CEO at Parallel.

This is just the beginning. We're working every day to expand coverage, grow our network of partner dermatologists, and make Microbiome Dermatology™ accessible to everyone who needs it.

Ready to Get Started?

If you're an Aetna member in California, now is the perfect time to explore what your skin microbiome can tell you about your skin health.

→ Email us at insurance@parallelhealth.io to check your eligibility and get started

  • Not an Aetna member? Don't worry—we're actively working to expand our insurance partnerships. In the meantime, you can still access our full platform with special member pricing and discover what personalized skin health really means.

→ Learn more about Microbiome Dermatology™

Have general questions? Our team is here to help. Reach out anytime at hello@parallelhealth.io.


 

Frequently Asked Questions

I'm an Aetna member in California. How do I use my benefits with Parallel Health?

Getting started is easy. Simply get in touch at insurance@parallelhealth.io with your name, email, date of birth, and member ID #. Once you're verified, we'll send you a special link to sign up that applies your benefits to reduce your monthly cost for the MD-03 Protocol™.

What exactly is covered by my Aetna insurance?

Being in-network means your Aetna benefits can help lower the monthly cost of our MD-03 Protocol™. Coverage details vary depending on your specific plan, so we recommend checking with your insurance provider or reaching out to our team for help understanding your benefits.

I have Aetna, but I don't live in California. Can I still use my insurance?

Currently, our in-network status with Aetna applies to members in California. However, we're actively working to expand our insurance partnerships to more states. Sign up for our newsletter to be the first to know when we're in-network in your area.

What if I don't have Aetna or any insurance coverage?

You can absolutely still access Parallel Health's full platform and the MD-03 Protocol™. For those without insurance, we offer special membership pricing with flexible payment options. Our team is happy to walk you through the costs and what's included. Many of our members find the investment worthwhile given the personalized, root-cause approach to skin health.

What skin conditions can Parallel Health help with?

Our Microbiome Dermatology™ approach, supported by our board-certified dermatologists, is designed to help with a wide range of skin concerns, including acne, rosacea, eczema, seborrheic dermatitis, hair loss, and body odor. By understanding your unique skin microbiome, we can identify imbalances that may be contributing to your symptoms and recommend personalized solutions.

What is the MD-03 Protocol™?

The MD-03 Protocol™ is our comprehensive skin health program (Microbiome Dermatology™ in 3 Steps) that analyzes your skin microbiome and provides personalized recommendations and treatments based on your results. It may include precision solutions like targeted phage therapy, which works by selectively addressing harmful bacteria while preserving the beneficial microbes your skin needs to thrive, or Custom Compounded Rx.

How is this different from seeing a regular dermatologist?

Traditional dermatology typically focuses on treating symptoms—prescribing topical creams, antibiotics, or other medications to manage what you can see. Microbiome Dermatology™ goes deeper by examining the microbial ecosystem on your skin to understand why those symptoms are occurring in the first place. It's a complementary approach that can work alongside your existing dermatologist's care.

Are you working with dermatologists I can see in person?

Yes! We're launching pilot programs with board-certified dermatologists at select clinics to make Microbiome Dermatology™ available to more patients through providers they trust. If you're interested in finding a partner dermatologist near you, reach out to our team and we'll let you know what's available in your area. Alternatively, we're happy to reach out to your dermatologist to work collaboratively to support your skin health.

How do I learn more or get started?

Learn more HERE or email us at insurance@parallelhealth.io to check your eligibility or ask any questions—our team is always happy to help.


Parallel Health is pioneering Microbiome Dermatology™—a new approach to skin health that combines advanced microbial analysis, AI-driven insights, and precision therapeutics. We're on a mission to deliver predictive, precision, personalized health for all.


 

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